Technology has the potential to facilitate efficient communication within the workplace.

Connect Employees

• Employees in different locations and departments of a business are able to communicate with each other better through technology.
• Employees can discuss a project and clarify any issues to reduce the chances of miscommunication through video conferencing.
• While previously, meetings across locations could have taken a lot of resources, this is much simpler with technology.

Documenting Conversations

• Due to technology, it has become possible to easily document interactions between individuals to keep reliable records.
• Technology has reduced the chances of wrongly noting important information.

Managing projects

• Management applications make it easier to allocate tasks and monitor progress.
• Rather than allocating deadlines that are difficult to track, technology allows managers to set specific tasks which have a set deadline – these can be tracked and alerts are sent if a certain deadline has passed.
• It also allows employees to keep track of the work they have completed and the work they have remaining.
• Employees might be given access to see what tasks have been allocated to which individual so that they can approach the relevant person if they need to know more information.